News 8/26/2016 - Follow-up: Access Issues

TAG Manager

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Regarding the previous work as shown here:
https://tokyoadultguide.com/threads/7-1-2016-access-issue-partially-resolved.11670/

We have further resolved some connection issues from certain networks, including some in Japan. Again, it was brought to our attention that people using certain ISPs or mobile providers could not access TAG at all. It was found that certain traffic patterns were tripping alarms and as a result, blocking the offending networks.

As of now, TAG is using a different model to detect unwanted traffic. This will be monitored closely over the next 72 hours and tweaked as necessary to continue allow our members to have the best browsing experience.

Thank you!
 
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A short note from my desk!

Any new member or current member that experiences a problem with their account, please contact us at helpdesk@tokyoadultguide.com for assistance.

Already, I am monitoring accounts for problems that are easily detectable:
  • Incorrect Email Addresses :mad:
    • Includes: Typos, disabled or otherwise non-existent accounts)
  • Junk Accounts :mad::mad:
  • Unconfirmed Accounts :confused:
    • These accounts are disabled if not confirmed within a reasonable time frame)
  • Multiple Accounts:muted:
    • We now merge accounts when a direct duplicate is found)
  • Accounts Flagged with Bounced Emails :shifty:
:geek: