Was 22 working at an electronics retail store. Lady comes in and asks where something from her vague description and gave her the directions to the department as we were busy and needed to take of other customers who were there. She flips starts yelling at me saying that is not how you treat customers and that I needed to show her and walks over to that department.
This bitch went to that department, complained to the departments manager about me and then asked for me by name, they then brought her back to my department, it was at this point I helped her.
The entire time all she did was bitch moan and complain about how I didn't help her. I asked her questions about what she was looking for and she said a battery and I had no fucking clue what type of battery she was looking for. I kept inquiring asking open ended questions to which she was rude and kept on saying, "I already TOLD you what I was looking for." Mind you, when you ask someone for what type of battery they are looking for in a ELECTRONICS store, you need to be specific, not it goes in a thing that does this thing. She also decided to say that she could buy everything in the store and if I went to college and said she went to some fucking Ivy League school.
I held back my frustrations and my anger and she continued on until she finally said a insult that sent me over the edge at which point I lost it and told her, "Fuck you, you're and ugly bitch both on the inside and outside. You are stupid beyond fucking belief, you can not answer simple fucking questions you entitled ass bitch. So take your flat ass, obese looking, double chinned looking, husband is fucking his secretary and that is the reason why he isn't fucking you ass, the fuck out of my store!! And if you want my fucking store manager is right there and she heard the entire fucking conversation!!!" Gave her the double bird and stormed off.
Surprisingly was not fired for that, since the bitch used some colorful language and stereotypes about me that pissed her off. It was close as I had to fill out a counseling chit and was put on some restrictions, attend a customer satisfaction training and diffusion training, as well as have a sales associate with me for an entire month. What was hilarious was that I saw her again 4 months later, she recognized me and didn't say a word.