- Joined
- Jun 28, 2016
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That's weird - haven't been myself for a few months but it was always the same guy (early 30's or so, glasses) and he was always super cool.
Sounds like maybe one of the therapists was manning the desk? It would be super strange for a Japanese shop staff to just say 出来ない with nothing to follow - most would at least apologize.
I wouldn't strike the shop off as closed to foreigners quite yet but that's certainly a black mark on their overall customer service - sorry to hear you received such shitty treatment.
Sounds like maybe one of the therapists was manning the desk? It would be super strange for a Japanese shop staff to just say 出来ない with nothing to follow - most would at least apologize.
I wouldn't strike the shop off as closed to foreigners quite yet but that's certainly a black mark on their overall customer service - sorry to hear you received such shitty treatment.