It's kind of a paradox if you ask me. For a country infamous for not learning a second language, they seem to be quite accommodating to those who can't (in many times won't) speak their language.
I agree, but they do have one defense: They actually do study English and quite seriously from a young age. Most Japanese have little issue being able to read English because the model student “learning time” involves sitting at a desk with a pencil and writing shit repeatedly. That is what they traditionally confirm as studying.
Spoken language and actually retaining it has virtually NOTHING to do with that. To actually study spoken communication one has to actually open their fucking mouth and communicate. Given that Japanese culture embraces silence as a beauty and necessity (the word
shizuka, 静か, means “quiet” but also infers “tranquility”) to outward express yourself using words and sounds you can barely understand is practically backasswards of how they think.
Add to it a fact that tends to get ignored on this and many forums about Japan:
Many Japanese aren’t even adept at communicating in their native language. In modern Japanese education, children finish mandatory education through the end of junior high school. Even if they consistently fail several subjects and show zero ability to retain information, provided that they show up at school and have recorded attendance it is still possible for them to graduate. They can float along and learn practically nothing and still move into becoming a functioning member of society before high school if they choose to.
I’ve seen the results of this firsthand: My lady managed to graduate high school, but barely. She just couldn’t focus in class but didn’t want to give up after junior high, yet now as an adult she struggles with a lot of lingual issues due to her poor understanding of Kanji.
Society here has seriously bent itself over backwards to be accommodating, which is why it is so easy to live here without understanding a lick of the native tongue (well certain kinds of “licks” can be understood regardless…)